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No screen name said on Dec 23, 2007 at 8:39 AM :

A little history. For years I have used a Sony Digital 8 for taping my children's sporting events. From that format I was able to easily create highlight clips to upload on to YouTube by using Windows Movie Maker. Recently, I converted to the Sony DCR-SR82 Handy Cam HDD. It did not take long to understand I could not capture from the camera or import the MPEG-2 format video clips. I then tried to do the same on a never used Premiere Pro 1.5 program I have never used. I figured out how to import the clips where they seemed to open fine in the Project and Monitor areas. However, when dropped into the timeline, I lost all audio. Subsequently, when I converted into a movie the result to was without audio. Adobe tech support then advised they do not have any solutions for the outdated 1.5 platform and suggested upgrading to the CS3 level. Last night, I paid the $299 and upgraded. When I imported the MPEG files now there is absolutely no audio in any of the work areas (Project, Source, Program, and Timeline. I've got to believe there is an easy solution that I am missing. Can anybody help?

No screen name said on Dec 23, 2007 at 8:40 AM :

A little history. For years I have used a Sony Digital 8 for taping my children's sporting events. From that format I was able to easily create highlight clips to upload on to YouTube by using Windows Movie Maker. Recently, I converted to the Sony DCR-SR82 Handy Cam HDD. It did not take long to understand I could not capture from the camera or import the MPEG-2 format video clips. I then tried to do the same on a never used Premiere Pro 1.5 program I have never used. I figured out how to import the clips where they seemed to open fine in the Project and Monitor areas. However, when dropped into the timeline, I lost all audio. Subsequently, when I converted into a movie the result to was without audio. Adobe tech support then advised they do not have any solutions for the outdated 1.5 platform and suggested upgrading to the CS3 level. Last night, I paid the $299 and upgraded. When I imported the MPEG files now there is absolutely no audio in any of the work areas (Project, Source, Program, and Timeline. I've got to believe there is an easy solution that I am missing. Can anybody help?

smuratore said on Jan 2, 2008 at 11:47 AM :

You might check your camcorder's user manual to find the format in which it records audio. Then check to see whether it is a format supported by Adobe Premiere Pro.
You can find the latter here:
http://livedocs.adobe.com/en_US/PremierePro/3.0/WS01FCC81E-8CF6-437a-AAD7-A2D8F9175BF0.html

You may discover that your audio is in a format, such as AC3, supported instead by Premiere Elements. The list of supported file types for Premiere Elements is here:
http://help.adobe.com/en_US/PremiereElements/4.0/WS300DE01D-F057-4639-96D1-F99EEE163C24.html

No screen name said on Mar 4, 2008 at 1:29 PM :

I'm having this same problem. I have a new Sony camera. It makes MPG files in mpeg-2 format I believe, but when I load them into Premiere Pro I have no sound. I have the latest MS Collection. I do have sound in other programs like Soundbooth, but not in Premiere. What's up with that?

No screen name said on Mar 20, 2008 at 12:07 PM :

I'm having the same problem importing footage from the Handy Cam hdd camera. I just noticed the following suggestion, which I plan to try when I get some time this weekend.

"If you try to input mpeg2 files, check whether the file ad2ac3dec.dll is in the premiere pro root directory. If not, copy it from the Encore CS3 root directory. The Premiere installer seems to have forgotten this file."

smuratore said on Jun 16, 2008 at 2:01 PM :

You should "capture" the video from your Digital 8 camcorder, rather than attempting to "import" files from it. See the instructions beginning on this page: http://livedocs.adobe.com/en_US/PremierePro/3.0/WS00B136B2-33DB-49a0-B247-6521242FDBDA.html. Be sure Audio And Video is selected in the Capture menuof the Capture window.

No screen name said on Aug 29, 2008 at 1:32 PM :

This comment is for sony handycam users. Other searchable words/phrases may include AVC, AVCHD, m2ts, audio problems etc.

If u r using Adobe Premiere Pro CS3 (it might work in older versions as well. I am not familiar.)

First u must convert the AVCHD or m2ts files into a usable MPEG-2 file format from the picture motion browser(is provided by the camera company). Upon opening the browser, select the image u want to convert. Just 'right click' on the selected AVCHD or m2ts files u want to convert, then chose the optoin labeled 'Convert to MPEG-2 and save'. (Since I am using windows vista this is the option I get. It might be different for others.)

Though this conversion does create an audio file, alas it is not importable into the Adobe Premiere Pros CS3.

This is where a free software called 'SUPER', by a company eRightSoft, comes in handy. This software has the ability to convert both video and audio files from the original AVCHD format. Since it can convert to both simply chose to make an audio file of the original video file to a usable Adobe Premiere Pro CS3 format, which can then be imported into the Adobe Premiere Pro CS3 project and synced with the MPEG-2 file we created in the first step.

Hope it works out for you.

No screen name said on Aug 30, 2008 at 2:22 PM :

When u convert select 'WMV' not MPEG-2 and that should bring in the audio with the video